FAQs

Do they really dry like a towel?

What is the difference between ‘honeycomb weave’ and ‘flat weave’?

What other uses does a Noosa Beach Towel have?

What sizes do they come in?

Does my Noosa Beach Towel come with a guarantee?

Are there any special instructions on how I should care for my Noosa Beach Towel?

Organic cotton vs cotton

What is the difference between a Noosa Beach Towel (Fouta towel) and a Turkish towel?

How much is your shipping charge?

Do you ship Australia wide?

Do you ship overseas?

How will I know if a product is out of stock?

Can I track my order?

Can I pay by credit card?

Can I pay by direct deposit?

How quickly can I expect to receive my order?

 


Do they really dry like a towel?

Yes. Even though they are thin, Noosa Beach Towels are highly absorbent. They dry you well and they also dry fast. They also don’t pick up unwanted sand at the beach like a traditional toweling towel does.

When you purchase your new  towel you can start using it straight away, however an initial wash will make it softer and more absorbent.


What is the difference between ‘honeycomb weave’ and ‘flat weave’?

The honeycomb weave is a slightly softer weave than the flat weave although each of our Fouta towels will become beautifully soft after a few washes. There is minimal difference in the efficiency between the weaves.

The ‘Standard’ honeycomb weave weighs approximately 420 grams.

The ‘Standard’ flat weave weighs approximately 380 grams.

The ‘Extra Large’ fouta towels weigh approximately 500 grams.


What other uses does a Noosa Beach Towel have?

Noosa Beach Towels are more than just a fabulous, highly absorbent cotton towel for the beach or pool! They are also used as a picnic blanket, a wrap, or a tablecloth and are  amazing for traveling since they pack small, taking up much less space than a typical beach towel. Plus they doesn’t collect sand at the beach and dry in half the time!


What sizes do they come in?

Available in two sizes: The ‘Standard’ Noosa Beach Towel is 2m x 1m and the ‘Extra Large’ is a generous 2.4m x 1.55m.


Does my Noosa Beach Towel come with a guarantee?

Yes. We proudly offer a Satisfaction Guarantee with all of our products.

We recommend you immediately inspect your new towels to ensure you are completely satisfied that it is of acceptable quality.

Please choose carefully as refunds and exchanges are not normally provided if you have changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Please note: If the exchange of an item is allowed, it will incur a $15 handling fee, as well as the cost of additional postage. Under Australian Consumer Law, the consumer incurs the cost of postage for return or exchange of goods.


Are there any special instructions on how I should care for my Noosa Beach Towel?

Each towel is made from 100% yarn dyed Organic Egyptian cotton and is very easy to care for. Click here for some simple care instructions.


Organic cotton vs cotton

It’s better for the farm environment. Organic fibres are grown without the use of synthetic fertilisers or toxic pesticides.

It’s better for workers in the developing world. By avoiding toxic pesticides cotton workers benefit by avoiding the associated health problems and deaths common in non-organic cotton production.

It avoids GM. GM is banned in organic systems – an estimated 30% of all cotton grown worldwide is genetically modified.

It doesn’t use harmful manufacturing chemicals. Standards ensure that the chemicals used in processing textiles meet strict requirements on toxicity and biodegradability, and textile manufacturers must also have a waste water treatment plant and a sound environmental policy. In contrast, non-organic manufacture uses tens of thousands of acutely toxic chemicals, including heavy metals, formaldehyde and aromatic solvent, many of which are classified as hazardous by the World Health Organisation (WHO) and have been associated with cancer, birth defects and hormonal and reproductive effects in wildlife and humans.

The end garments are residue free. By prohibiting and restricting harmful chemicals in organic textile production and processing, final products don’t contain allergenic, carcinogenic or toxic chemical residues from them.


What is the difference between a Noosa Beach Towel and a Turkish towel?

A Noosa Beach Towel or ‘Fouta towel’ is hand-woven in Tunisia from 100% Organic Egyptian cotton and is generally larger than a ‘Turkish’ towel. A Noosa Beach Towel is 2m long x 1m wide, where many ‘Turkish’ towels are between 1.6 m to 1.8 long and only 900m wide. Many ‘Turkish’ towels on the market in Australia are now mass produced in China and India. They may be cheaper to buy but often the quality of the cotton does not compare! When you buy a Noosa Beach Towel from the us, you can be assured that it is a genuine piece, woven in Tunisia from the best quality 100% Organic Egyptian cotton.


How much is your shipping charge?

We offer free shipping for all Australian orders over $99 and a flat rate of $9.95 under $99


Do you ship Australia wide?

Yes. Noosa Beach Towels ships Australia wide. We offer free shipping for all Australian orders over $99 and $9.95 under $99


Do you ship overseas?

Yes we do ship overseas. On checkout, our website currently only processes Australian orders. For International orders please place you order request via email to shop@noosabeachtowels.com.au

Include the items you wish to purchase and include the country and street address you wish it to go to and we will contact you with a shipping quote before you proceed.

Should you wish to continue with your purchase we will send you an invoice via PayPal.

Full payment must be made prior to shipping.


How will I know if a product is out of stock?

If an item is out of stock, it will be marked ‘Out of Stock’ in our shop.

On rare occasions, an item may have gone out of stock while you were browsing our on-line shop site and therefore not immediately be marked ‘out of stock’. In this instance we will contact you to see if you would like to wait until it is back in stock, choose another item, or get a refund or credit on your order.


Can I track my order?

Yes. Once your order has been processed, we will send you the tracking information.

We use Fastway Couriers and Australia Post.

Fastway Couriers does not deliver to Post Office Boxes. If your order is being shipped to a Post Office Box, then your order will arrive via Australia Post.

You can track your order at: http://fastway.com.au/courier-services/track-your-parcel

If your order is being shipping to a Post Office Box go to: http://auspost.com.au/track/


Can I pay by credit card?

Yes. All orders are processed on checkout by PayPal.

PayPal offers a safe and secure way to pay for products and services online. There is no need to share your financial information so you know you’re protected. Plus you get up to $20,000 protection for eligible purchases with PayPal’s Buyer Protection.


Can I pay by direct deposit?

Yes. On checkout, our website processes all payments via PayPal.

If you wish to pay via Direct Deposit, please email your order to shop@noosabeachtowels.com.au and we will advise our bank account details.

Your order will be shipped immediately once payment has been received. Direct Deposits into our account are usually received by the next business day depending on your bank.


How quickly can I expect to receive my order?

Orders are dispatched immediately where stock is available.

Depending on where it is being shipped to in Australia, you can expect to receive it within 1–3 days.

International order delivery times can be quoted on request at shop@noosabeachtowels.com.au

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